Last updated: [01/12/2025]
1. Data Controller
Gotrace Consulting
[Full address]
[BCE Company Number]
Email: [contact email]
Phone: [phone number]
2. Data We Collect
2.1 Data you provide directly
When you contact us via the contact form or email, we collect:
- First and last name
- Email address
- Phone number (if provided)
- Company (if provided)
- Content of your message
2.2 Data collected automatically
When browsing our website, we automatically collect:
- IP address
- Browser type and operating system
- Pages viewed and visit duration
- Referrer (website from which you arrived)
This data is collected via cookies and similar technologies (see Cookies section).
3. Purposes and Legal Basis for Processing
We use your data for:
| Purpose | Legal Basis |
|---|---|
| Responding to your contact requests | Consent / Legitimate interest |
| Improving our website and services | Legitimate interest |
| Analyzing website traffic | Consent (analytics cookies) |
| Complying with legal obligations | Legal obligation |
4. Data Retention
- Contact forms: Maximum 3 years after last contact
- Connection logs: Maximum 12 months
- Cookies: According to durations defined in our cookie policy (max. 13 months)
5. Data Sharing
Your data is never sold to third parties.
We may share your data with:
- Technical service providers: hosting provider (Infomaniak), emailing service, analytics tools
- Legal authorities: Only if required by law
Transfers outside the EU
Our service providers are located in Switzerland (Infomaniak – EU adequacy agreement) or within the EU. No transfers outside the EU/EEA are made without appropriate safeguards.
6. Your Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: Obtain a copy of your data
- Right to rectification: Correct inaccurate data
- Right to erasure: Request deletion of your data
- Right to restriction: Limit the processing of your data
- Right to object: Object to processing
- Right to data portability: Receive your data in a structured format
- Right to withdraw consent: At any time
To exercise your rights, contact us at: [email]
In case of dispute, you can lodge a complaint with the Belgian Data Protection Authority (DPA):
https://www.autoriteprotectiondonnees.be
7. Cookies
Our website uses cookies to improve your browsing experience.
Types of cookies used:
- Essential cookies: Necessary for website functionality (no consent required)
- Analytics cookies: Audience measurement and statistics (Google Analytics or equivalent)
- Preference cookies: Memorization of your choices (language, etc.)
You can manage your preferences via the cookie banner displayed during your first visit or in your browser settings.
Retention period: Maximum 13 months
8. Security
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption (HTTPS)
- Secure hosting (Infomaniak)
- Limited access to personal data
- Regular security updates
9. Changes to This Policy
We reserve the right to modify this privacy policy. The updated version will be published on this page with a new update date.
10. Contact
For any questions regarding this policy or your personal data:
Email: [email]
Phone: [phone number]
Address: [full postal address]